Shipping & Delivery Policy
- MacWala Dot Com Pvt Ltd has partnered few leading logistics provider in India, to ensure that all our products reach you in the best of conditions with minimum to no damages. We ensure using the best quality packaging material and ensure thorough testing of package-worthiness before using them for shipping and delivery of our products.
- In rare cases where you are not satisfied with the quality of the packaging & shipping, we welcome you to drop an email to shankar@macwala.com and we’ll look into the issue and address it as soon as possible.
- MacWala Dot Com Pvt Ltd make all reasonable efforts to hand over the consignment to the logistic company within 2-3 working days from the date of the Order. Delivery of all home delivery orders will be done to the mentioned Shipping Address and should reach you in a maximum of 4 to 5 business days (Tier-1) and 6 to 8 business days (Tier 2 & beyond). However there may be unforeseen reasons where your delivery may get impacted & delayed.
- MacWala Dot Com Pvt Ltd does not charge any shipping charges for order value above 15000/-.
- We currently ship anywhere in India. We do not ship internationally outside of India at this time.
- While we shall strive to ship all items in your order together, this sometimes may not be possible due to product characteristics or availability.
- Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
- For any further query with regards to the shipping or delivery of the order, please get in touch with our Customer care team Email- shankar@macwala.com or Phone- +91 7738584949.